Recent Posts

Emergencies Don’t Sleep. Neither Do We.

12/3/2018 (Permalink)

Commercial Emergencies Don’t Sleep. Neither Do We. Contact SERVPRO of Hollywood Hills/Los Feliz at 323-667-3100 for emergency services day or night!

Flash floods, broken pipes, electrical fires, and more can all happen at any moment, day or night. The damage caused by water, fire, smoke and mold can be devastating to any commercial property, especially if it is not addressed immediately. That’s where SERVPRO of Hollywood Hills/Los Feliz comes in to help.

Our team is dedicated to providing the highest quality of property restoration, available—24 hours a day, 7 days a week. We offer 24/7 emergency services so that you can have peace of mind knowing we’ll respond right away to your commercial building damage. We believe in the importance of ensuring that our customers are happy. No matter how difficult the restoration process, we want to ensure that you understand the steps ahead and that you are confident in our technicians. We understand that your business may well depend on our ability to provide efficient, effective restoration services. You can have confidence in our team.

Our business-minded water damage experts understand the pressures you are facing as a business owner. We are here to get your business up and running as quickly as possible. Our technicians provide restoration for all types of disaster damage, including water damage, smoke damage, mold damage, storm damage, and more. No project is too big for our team!

Discovering Sources of Water Damage

11/8/2018 (Permalink)

Water Damage Discovering Sources of Water Damage To schedule a free water damage inspection today, give us a call at 323-667-3100

If you discover a water leak in your home, the first few minutes are critical.  The top priority is to avoid panic and focus on getting the source of the water stopped.  The most common water leaks in a home can be traced to the kitchen or a bathroom. 

Most all common water supplies in a residence have a cut-off valve nearby and all valves can be turned off with a clockwise turn.  If the source of the leak is your washing machine, the valves to turn off the flow are located behind the machine.  Do not disconnect the hoses.  Instead, turn off the water flow where the hoses are connected in the wall. 

In the kitchen, you will find shut-off values for the faucet under the sink.  This is also where you will most likely find the shut-off valve for an ice maker, if your freezer is equipped with one.  The valve that controls your sink is usually the same valve that provides flow to your dishwasher.  In a bathroom, cutoff valves are below the sink and may be within a sink cabinet if you have one.  The supply line for the toilet is commonly located under and behind the seat. 

A water heater can also be the source of your leak.  If it is a gas tank, turn off the gas supply first then turn off the water.  The water supply valve is usually located near or above the top of the tank.

Stopping the leak at its source as quickly as possible will minimize damage to cabinets, floors, walls and contents.  Within a single minute, several gallons of water can flow into your home and saturate anything in its path, including adjacent rooms. 

Some leaks cannot be stopped with an inside valve so the water supply to your house has to be turned off.  Lines carrying water into your home come from a main line outside that can usually be found close to the street where your water meter is located. 

At SERVPRO of Hollywood Hills/Los Feliz, we are experts at mitigating water damages. Our skilled technicians work quickly and efficiently to extract the water, assess the damage, install drying equipment and dry your property to its preloss condition.

How Fast Can Mold Spread Throughout a Home?

11/8/2018 (Permalink)

Mold Remediation How Fast Can Mold Spread Throughout a Home? Contact us today at 323-667-3100 for a free estimate!

The bad news is that mold can be found almost anywhere, and it thrives off of moisture. Mold prefers an environment that has little to no air circulation, dim lighting, and an average temperature of 68 degrees Fahrenheit. Mold spores travel through the air, attach themselves to any damp surface, and then begin attacking the surface of the material they adhere to. This is one of many reasons why it is imperative for a property owner to quickly contact a professional restoration company like SERVPRO of Hollywood Hills/Los Feliz if they have experienced a fire or flood in their home and/or business. 

Mold begins growing immediately after the spores have adhered to an item. It is not uncommon for mold to begin to grow within 24 to 48 hours, and a mold infestation can colonize within 1 to 14 days. In most instances, the mold infestation has already become an issue before it is discovered. This makes mold spores exceptionally hard to destroy, and it will occasionally return even after the source of the mold has been removed. This is another reason why it is so important to contact a professional mold remediation company for a permanent and appropriate solution. 

Mold prefers to grow on damp, cellulose materials. However, property owners should bear in mind that mold can still grow even after a moisture problem has been remedied. Mold is capable of going dormant and surviving even when moisture is not present. While it is dormant, it will continue to feed off of materials like ceiling tiles, sheetrock, carpet, wall paper, paints, wood, and upholstery. 

If you have a mold infestation in your home or business, it is the not the kind of problem that should be ignored. Instead, you need to make a call to trusted mold experts like the staff at SERVPRO of Hollywood Hills/Los Feliz. We specialize in emergency services such as, water damage, extraction, flood cleanups, and mold remediation. 

Average Cost of Fire and Smoke Damage Restoration and Repair

11/8/2018 (Permalink)

Fire Damage Average Cost of Fire and Smoke Damage Restoration and Repair Don’t wait to restore your fire damaged home contact our team of experts today! 323-667-3100

Even a small fire within a home can result in extensive damage from smoke and the water used to extinguish the fire. Prompt professional repair and restoration is essential in order to prevent additional damage and problems such as mold growth and wood rot. Before making a call to a professional, here are some things you should know first.

The average cost of repair and restoration services after fire and smoke damage is $2,950. The total cost that a homeowner pays for such repairs will depend on the location and extent of the damage. For example, fire damage to a kitchen may cost more to repair than damage to a closet due to the expense of replacing costly cabinets and appliances. The out of pocket amount that a homeowner pays to have fire and smoke damage repairs might be reduced by homeowner's insurance coverage. 

Water used to extinguish a fire can saturate the walls and floors of the home. The water can quickly cause mold growth and wood rot if the water isn't removed and the home thoroughly dried. Soot from the fire can saturate and stain anything upholstered. Professional restoration is needed in order to salvage the furnishings as well as linens, draperies and carpet. Smoke discoloration and odors can pervade almost everything in a home, including furnishings, carpets and rugs, linens and clothing. Professional restoration is essential in order to save those items. The smoke can also damage the home's air ducts, resulting in foul odors each time the furnace or air conditioner turns on. Restoration and repair services are needed to clean the ducts before the HVAC system is used again.

The larger the area of a home damaged by smoke and fire, the higher the cost in terms of both time and money to repair and restore the damage. It's important to start the repair and restoration process as soon as possible after a fire, as the longer the damage is left untreated, the worse it can become. Because proper repair and restoration may require the use of professional grade chemicals and equipment, the entire process should be left to experienced professionals.

Is Mold Covered by Property Insurance?

4/5/2018 (Permalink)

Mold Remediation Is Mold Covered by Property Insurance? Call SERVPRO of Hollywood Hills/Los Feliz at 323-667-3100 for a free mold inspection!

Homeowners insurance covers mold damage if it was caused by a "covered peril." Otherwise, an insurance company will likely not cover mold damage. There are exceptions, which we will get into later. Home insurance policies usually don't cover mold that resulted from a preventable water leak, flooding, or high humidity.

Home insurance covers mold if a "covered peril" caused the mold. In that case, your home insurance policy will likely pay for repairs and clean-up.

Here are some of home insurance's covered perils:

  • Fire
  • Lightning
  • Vandalism or malicious mischief
  • Damage caused by vehicles
  • Theft
  • Falling objects
  • Weight of ice, snow, or sleet
  • Accidental discharge or overflow of water or steam from plumbing, heating, air conditioners, sprinkler systems, or household appliances
  • Frozen pipes

Let's take a look at some real world examples. When home insurance will likely cover you:

  • An ice dam forms in a roof gutter during a rough winter and water backs up under your shingles. The water leaks into your attic, soaks your attic floor and insulation, and creates mold.
  • A pipe bursts in your home and dumps gallons of water on the floor and saturates drywall while you're at work. Mold begins to form before you call.
  • A washer hose springs a leak and damages behind your washer. The washer hose isn't old, you stop the leak, and report the damage immediately, but not before mold forms.

These are "sudden and accidental" incidents. Insurance companies typically cover this type of damage. In fact, non-weather-related water damage is one of the most common home insurance claims and one of the most expensive.

When home insurance will likely NOT cover you:

Your basement pipes freeze and burst. You don't notice it for a few weeks. Now, you have a few inches of water on your floor and mold growing. 

Broken shingles on your 40-year-old roof allows water into the attic. Water saturates wood and insulation and leads to mold in the attic.

Mold forms in your shower. You don't think much about it until one day you notice that it's really unsightly and you're concerned about whether it's making your family sick.

In these cases, an insurer will likely not cover the damage. Why? An insurance company expects you to take care of your house. That means properly ventilating the bathroom, replacing an old roof, and checking your basement regularly.  An important reason to stay on top of home maintenance.

Also, the standard homeowners insurance policy does not cover water damage caused by a flood.  Thus if a flood causes water damage that leads to mold, the resulting mold issue would not be covered by your home policy. 

A separate flood policy, will cover mold and mildew, as long as it’s not caused by the homeowner’s failure to inspect and maintain the property after the flood.  That means, once you can get back into your home, you need to start trying to clean up and keep mold from growing or spreading. 

How do I know if my home insurance policy covers mold?

As mentioned earlier, home insurance companies usually don't cover mold damage unless it's directly related to a "covered peril." The good news -- there are exceptions.

Check your homeowners insurance policy to see if there is any language about mold claims. Some insurers offer limited coverage for mold claims. This may mean limiting how much the insurer will pay for a mold-related claim. Or an insurer may increase the cost of a home insurance policy if you have mold-related coverage.

If you don't have mold coverage, you can buy an endorsement to your insurance policy that adds mold coverage. An endorsement is when an insurance company adds additional coverage to a regular home insurance policy, for an additional fee.

Does your Home Insurance Cover Weather & Storm Water Damage?

4/5/2018 (Permalink)

Storm Damage Does your Home Insurance Cover Weather & Storm Water Damage? SERVPRO of Hollywood Hills/Los Feliz will work with your insurance to facilitate the restoration process & get your home in its original condition

Winter Storms, spring thaws, water damage and other losses caused by weather variations are often covered by your home insurance. Fortunately, many homeowners are insured and can make a claim if they sustain damage from a winter storm, spring thaw or cold snap. Depending on the type of policy you have, several types of risks and damage arising from weather may be covered and you may be able to get help and compensation for losses from your insurance company.

What Kind of Weather Related Damage Is Covered by Insurance?

The most common causes of winter storm or weather damage include:

  • Hail Damage
  • Roof Damage
  • Water Damage
  • Sewer Back Up
  • Freezing Pipes
  • Fallen Trees - There are many reasons a tree might fall, and whether or not it caused damage to property becomes important for the purpose of paying a claim. Different policies offer different types of coverage.
  • Ice dams forming on the roof 
  • Weight of snow and ice on the roof causing damage
  • Wind damage (Which can include fallen trees and shingles or bricks flying off buildings and roofs)
  • Loss or displacement due to power failure (which may include food loss, depending on your type of policy)
  • Flooding due to melting snow, a sudden thaw, or excessive rainfall
  • Water infiltration into the home. This may or may not be covered depending on how the damage is happening. Always call to find out what you might be eligible for. 

Although not all damages are covered by standard insurance, most of the above items are.

The major exception to most policies is flood damage. Flood damage is not usually covered by the home insurance company in the United States; you can find out more about flood insurance frequently asked questions here.  

Storm Water Damage Emergency Tips

4/5/2018 (Permalink)

Storm Damage Storm Water Damage Emergency Tips Regardless of the amount of storm damage caused to your property, SERVPRO of Hollywood Hills/Los Feliz can help!

What you can do until help arrives

After any water damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Water Damage from Dishwashers: Causes & Solutions

4/5/2018 (Permalink)

Water Damage Water Damage from Dishwashers: Causes & Solutions Let the experts at SERVPRO of Hollywood Hills/Los Feliz assist you with your water damage!

How long before dishwasher water damage occurs?

Dishwasher water damage can occur within just a couple of hours. You get home, turn on the dishwasher, walk away and watch TV for a while, or run a few errands, only to come home and find a pool of water on the kitchen floor. The first reaction should be to soak up as much of the water as you can, because the longer it sits there, the more likely it will cause permanent damage.

Some flooring materials are more susceptible to dishwasher water damage than others, such as wood or bamboo. Wood will absorb water quickly, causing your flooring to warp and crack. Make sure to effectively dry out the area ASAP so you can avoid as much damage as possible.

Dishwasher water damage and what to expect

If you’ve never experienced dishwasher leaks or water damage before, you might not even know what you’re in for. Here’s what to expect when you’re dealing with water damage from dishwashers, including the common causes of leaks as well as what elements of your kitchen are most vulnerable after a leak.

What would cause a dishwasher to leak?

Common causes of dishwasher leaks include:

  • Worn gaskets
  • Dishwasher not level
  • Wrong dishwashing soap used
  • Broken door
  • Defective dishwasher tub

Your dishwasher leak can cause water damage in a variety of ways to a variety of different elements of your kitchen. The below are all susceptible to damage after a dishwasher leak:

  • Tile
  • Wood
  • Laminate
  • Electrical wiring
  • Drywall
  • Wallpaper
  • Paint

Prevent Water Damage from Water Heaters

4/5/2018 (Permalink)

Water Damage Prevent Water Damage from Water Heaters Call SERVPRO of Hollywood Hills/Los at 323-667-3100 for a free water damage inspection!

Water heater failure is a common issue. But you can help prevent hot water heater problems, including a leaking water heater, with these 4 steps for water heater maintenance.

Avoid Water Heater Failure With These 4 Steps

  • Check your water heater’s age. If your water heater reaches its life expectancy, the risk of a slow leak or sudden burst increases. Consequently, your efforts to inspect and maintain the water heater should increase.
  • What is an anode rod and why should you care?  A “sacrificial” anode rod is installed in water heaters to avoid corrosion of the tank. To determine if your anode rod needs to be replaced, it should be inspected once every two years and at least annually once the warranty has expired.
  • Clean out your water heater regularly. Regular water heater maintenance should include removing sediment by flushing the tank every six months. Water heaters can be flushed by attaching a garden hose to the valve at the base of the water heater. Note: Turn off the power and run hot water until it cools before you try to flush the tank since the heated water may be 130 to 140 degrees or more.
  • Get an inspection annually.  Don’t forget to have a plumbing professional inspect your water heater’s shut-off valve and all piping annually. Signs of broken valves and loose or wet joints and rust are a signal that more severe damage is coming.

Water heater failure is one of the top five sources of residential water damage, according to an IBHS study. In fact, water heater failures cost an average of $4,444 per incident after the deductible was paid. If you think your water heater is not in risk, keep in mind that 69 percent of all water heater failures result from a slow leak or sudden burst. Don’t get stuck with cold showers and costly water damage repairs due to water heater failure. Reduce your risk with these steps for avoiding water heater failure.

Restoring Your Business After a Flood

4/5/2018 (Permalink)

Commercial Restoring Your Business After a Flood When a Disaster Hits your Business call SERVPRO of Hollywood Hills/Los Feliz at 323-667-3100

Floods can be miserable ordeals, even with extensive preparation. They can spring up with little to no warning and saddle you with the responsibility of a lengthy, expensive restoration period. Your business could be underwater in a flash, and you could be faced with mounting repair bills and extended interruption to your business. But floods can also be regenerative. Large-scale damage to your business is an opportunity to rebuild and minimize potential damage and disruption that could be caused by future floods. If your business has sustained flood damage, do not panic. Think of it as a chance to fortify your business against future flood damage rather than nothing but a ruinous misfortune.

All in all, it is important to remember that water damage to commercial locations can be excessively harmful because it can quickly not only damage the building but also the contents inside.  Even minor water damage can impact a business’s productivity. Depending on the magnitude of water damage, the water must be removed, the infiltrated areas cleared, and an inventory of losses drawn out.  To minimize the extent of the leak, contact SERVPRO of Hollywood Hills/Los Feliz. With our professional expertise our SERVPRO team can look after all your water damage restoration needs. We possess the essential manpower and technology to correct problems associated with water damage on commercial and business properties